Design the seats. Define the KPIs. See the capacity
Seat Optimizer — Where Seats Are Designed and KPIs Are Defined
Seat Optimizer adds the layer most org-design tools skip: what is each seat for, what does each seat measure, and where is the org's capacity tight or slack. KPI definitions are authored here — alongside the seat design — and flow downstream to Scoreboards (where they're scored), to Engage (for advisor session context), and to TerraSage AI.
The Problem
Most org-design tools stop at boxes-and-lines reporting structure
Boxes on a chart don't tell you what each seat is responsible for, what each seat is measured by, or where the org is overloaded versus underloaded for the work it's trying to do. Worse, KPI definitions usually get invented separately — downstream in a scoreboarding tool — drifting away from the seats they're supposed to measure. Seat Optimizer puts seat design and KPI definition in the same place, with capacity diagnostics that ladder up to the executive view.
Who It's For
Built for the people who use it every day
CEOs and executive teams thinking deliberately about org design
Executives and team leaders designing seats for their teams
The leader running the quarterly seat-design review
Advisors helping a client work through a seat-design or capacity question
Key Capabilities
What Seat Optimizer does
Seat design as a first-class layer
Every seat gets a title, a purpose statement, a department, a reporting line, and a vacancy status — so the structure is visible and intentional, not accidental.
Ownership chart with a live utilization view
A visual, hierarchical chart of every seat shows who owns it (or that it's vacant), how utilized they are — color-coded healthy, underloaded, or overloaded — how many KPIs the seat carries, and whether any design flags need attention.
The 40-hour time study
Teams log what people actually do each week — task by task, with hours and function tags — against a 40-hour standard. "We feel stretched" becomes measurable capacity data.
Automated org-design diagnostics
A built-in rule engine continuously checks each team's design and raises eight kinds of flags — overload, underload, low role clarity, hire recommended, redistribute recommended, overlapping work, unclear scope, and revenue-per-employee below benchmark — with no manual auditing.
KPI definitions, computed KPIs, and coverage
Seat KPIs with per-period results, formula KPIs derived automatically from other KPIs, team-level rollups, and an alignment grid that shows exactly which team target has no accountable owner — flowing downstream to Scoreboards, Engage, and TerraSage AI.
An AI copilot for org design
One click suggests measurable seat KPIs, writes hiring-ready job descriptions from a seat profile, and proposes optimized ~40-hour seat designs from the team's real time-study data — with an embedded assistant for org-design questions.
Revenue-per-employee benchmarking
The dashboard computes revenue per employee from annual revenue and headcount, compares it to a configurable benchmark, and tracks the trend over time — a financial-efficiency lens sitting right next to the structure it reflects.
Bring existing KPIs with you
Import KPI definitions and historical results via CSV, with a preview step that shows exactly what will be imported before anything is saved.
Use Cases
How leadership teams put Seat Optimizer to work
- 1
The leadership team runs their quarterly seat-design review — confirming purpose and KPIs for every seat, surfacing overload and underload flags; anything the review changes flows automatically to Scoreboards and the org chart
- 2
A team's RpE flag turns red in the Strategic Dashboard; the CEO opens Seat Optimizer, sees the seat-by-seat capacity picture, and identifies which seat needs to redistribute or which open seat needs to be filled
- 3
A new team is being stood up; Seat Optimizer is where the seats and KPI definitions are designed, and the moment the team is created those KPIs appear in Scoreboards for the team to start scoring
Part of the ProfitShapers Ecosystem
Seat Optimizer works even better with the rest of the platform
Every app in the ProfitShapers ecosystem is built to work together — one login, one subscription, one source of truth for the entire engagement.
Why we built it this way
Seat Optimizer isn't a standalone tool — it's one purpose-built app in a connected ecosystem, all reading from a single source of truth. Read the philosophy behind the ecosystem and how Seat Optimizer builds your People capital.
ClientHub
One platform for your entire growth ecosystem
One identity, one bill, one source of truth for the org. Every app in the ecosystem signs in here, reads from here, and stays in sync — no reconciliation work.
Rock Manager
Quarterly Rocks that move enterprise value
Quarterly Rocks anchored to the annual plan and to the company's value drivers — so quarterly work always traces back to what makes the business worth more.
Scoreboards
KPI scoreboards for every team, every leader
Score weekly against KPI definitions designed in Seat Optimizer — so the numbers each team tracks are the numbers their seat actually exists to move, never invented in a vacuum.
Ready to put Seat Optimizer to work?
Start your 30-day free trial — no credit card required, full access to Seat Optimizer and the rest of the ProfitShapers ecosystem.
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